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Technologies > FAQ |
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Do I have to have a cell phone or purchase cell service as well as a tracking service? |
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No, the tracking service provides a complete service including the GPS tracker, software and network connectivity to the tracker. All you need is a PC with an internet connection and a vehicle to track!
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I do not want my drivers to be aware of the GPS tracker in the car. Can I install it and track without them knowing? |
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The answer is "yes!" A good installation is virtually undetectable by the vehicle user. We recommend to our Clients to inform the drivers that the vehicle has a gps tracking device, the reaction has been positive if it's benefits of having such a device installed are explained. It provides reduced operational cost, enhance security for the vehicle and driver and improve customer service.
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Is it difficult to install? |
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It is easy to install for somebody who is handy. The iAlert GPS vehicle tracker needs to be placed under the dashboard (with zip ties) and the antenna needs to be placed under the 'A' pillar of the car. The installation guide provides easy to follow instructions. Most customers are able to install the tracker in under an hour
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What if my driver speeds or goes outside the geofence and I am not at my computer? |
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You can receive alerts to your cell phone telling what the alert is for and their location. For speeding it will say what the speed is. For breaking a geofence, it will give location to within 50 feet, time of day and speed.
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How often does the iAlert GPS system locate my vehicle? |
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Your vehicle is located every 10 sec while it is in motion. Sometimes your vehicle will be out of cellular coverage but you will still receive these locations when your vehicle comes back into cellular coverage. However, there will be times when your device is hidden from GPS satellites so you will miss these locations but that should be infrequent.
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How accurate are the speed and geofence alerts? |
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The device reports its location every 10sec while in motion. The reported speed is the speed when the location is taken so you will receive a speed alert if your driver is speeding at the instant of the location. The smaller the location interval the smaller the interval your driver can speed without detection. Similarly, with geofence alerts, the entry or exit of a geofence is determined when a location is taken. The smaller the time interval between locations means the sooner you will know when a driver has entered or exited a geofence.
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How many geofences are supported? |
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You can have 100 global geofences . Each geofence is centered around an address that you specify.
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How many alert recipients are supported? |
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You can have at least one alert recipients for each device(Maximum of Three). A recipient will receive SMS message with the alert.
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What type of mapping does iAlert use? |
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IAlert uses Google mapping which includes a standard map, satellite, and hybrid (lays map over satellite image).
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What information is transmitted by the GPS tracking unit? |
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Each GPS record consists of the following:
- Date
- Time
- Location: Address, City, State,Speed
- Direction of travel
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What is involved in maintaining the system? |
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There is no maintenance required. Once the iAlert GPS tracking device is installed, you are on your way to increased efficiency and productivity.
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